Terms of service
Terms and Conditions
Disclaimer
Thank you for visiting our website. This website is owned and operated by The Savvy Bookkeeper ABN 28 026 416 199. By accessing and/or using this website and related services, you agree to these Terms and Conditions, which include our Privacy Policy (available at https://thesavvybookkeeper.com.au/privacy-policy/) (Terms). You should review our Privacy Policy and these Terms carefully and immediately cease using our website if you do not agree to these Terms.
In these Terms, ‘us’, ‘we’ and ‘our’ means The Savvy Bookkeeper (SAVVY).
1. Accuracy, completeness and timeliness of information
The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.
We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.
We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it. However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.
2. Linked sites
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.
3. Intellectual property rights
Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).
Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content. However, we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third-party licensors.
Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties. In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law. However, you are permitted to download or make one copy of any items listed as Free Templates for your own personal business use.
All products and services sold by The Savvy Bookkeeper are copyrighted, owned, and/or licensed by The Savvy Bookkeeper.
NO PRODUCTS OR SERVICES SOLD BY THE SAVVY BOOKKEEPER MAY BE REPRODUCED, TRANSMITTED OR SOLD IN ANY FORM OR BY ANY MEANS, MECHANICAL, ELECTRONIC, OR OTHERWISE, INCLUDING PHOTOCOPYING AND RECORDING, OR BY ANY INFORMATION STORAGE AND RETRIEVAL SYSTEM, OR TRANSMITTED BY E-MAIL, OR USED IN ANY OTHER FASHION WITHOUT THE EXPRESS PRIOR WRITTEN PERMISSION OF THE SAVVY BOOKKEEPER.
4. Unacceptable activity
You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:
- any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;
- using this website to defame or libel us, our employees or other individuals;
- uploading files that contain viruses that may cause damage to our property or the property of other individuals;
- posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party’s systems or network security.
If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.
5. Warranties and disclaimers
To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.
We reserve the right to restrict, suspend or terminate without notice your access to this website, any Content, or any feature of this website at any time without notice and we will not be responsible for any loss, cost, damage or liability that may arise as a result.
6. Liability
To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.
7. Jurisdiction and governing law
Your use of the website and these Terms are governed by the law of Victoria and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria.
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at The Savvy Bookkeeper savvy@thesavvybookkeeeper.com.au or (03) 8362 4015 and we will respond within 48 hours.
8. Mentoring-Specific Terms
8.1 Mentoring - General
8.1.1 Mentoring sessions are for the purchaser only. If you would like an employee or business partner to attend, this needs to be approved in writing before commencement.
8.1.2 Mentoring sessions are dependent on availability and should be booked at least two weeks in advance to ensure a time is available. Recurring set-time sessions are preferred for ongoing mentoring.
8.1.3 Mentoring sessions must be cancelled at least 48 hours in advance – or that session will be forfeited with no refund available.
8.1.4 We reserve the right to cancel any mentoring sessions at anytime, for any reason, up until the appointment time. In the event of this happening you will be offered an alternative time.
8.1.5 Mentoring is not counselling, and is not a replacement for psychological or medical treatment.
8.1.6 Files containing details, notes and recordings of information you share with us during our sessions will be saved in The Savvy Bookkeeper's Google Drive.
8.1.7 Mentoring session recordings are confidential and private, and will not be used by us for any other purpose than for personal use or training purposes with other Savvy Mentorship mentors. Mentoring session recordings remain the property of The Savvy Bookkeeper.
8.1.8 By purchasing mentoring in any capacity you are agreeing to comply with prerequisites stated in the product description for your chosen mentor, even if this means delaying your mentoring session while you purchase and complete this extra training. Necessity of stated prerequisites is determined by The Savvy Bookkeeper on a case by case basis.
8.2 Mentoring - Ongoing (6 or 12 months)
8.2.1 By selecting a 6 or 12 month mentoring package and paying the initial fee via the online store, you are entering into a contract agreement with The Savvy Bookkeeper to make 6 or 12 monthly payments of the price listed in the product description when purchased.
8.2.2 These 6 or 12 month contracts may be lengthened or cut short upon request, but that decision is at the discretion of The Savvy Bookkeeper and assessed on a case by case basis.
8.2.3 Ongoing sessions (6 or 12 month terms) are paid via an IntegraPay Direct Debit arrangement, after your initial payment via the online store. IntegraPay fees and charges apply: 1.98% + 33¢ for Visa & MasterCard, and 88¢ for Bank Account Direct Debit.
8.2.4 Monthly sessions are paid in advance. You will be issued with your first monthly invoice, which is the payment for your second monthly session prior to commencement of mentoring to ensure direct debiting is confirmed.
8.2.5 Your nominated credit card or bank account will be automatically charged for the invoice amount on the due date, which is 7 days from invoice date. Please ensure you have enough funds in your account, as defaulted payments attract an administration fee of $15+GST.
8.2.6 Any debts beyond 28 days (unless a prior payment arrangement has been entered into) will be referred to a debt collection agency and any costs associated in recovering such debts will be passed onto you.
9. Business Outcomes
9.1 We make every effort to provide you with accurate and reliable information and services, however all information provided via our products and services is intended solely to give general guidance and you accept full responsibility for its use.
9.2 The information provided to you, including recommendations, predictions and forecasts, are for estimating purposes only. Forecasts may vary based on the change on a number of factors which are outside of our control.
9.3 Any recommendations and references given are not intended to provide and do not constitute legal, accounting, tax, financial, physical or mental health advice. We advise you to do your due diligence, or seek advice from other industry professionals.
9.4 Our products, services and content may contain references to business related products and/or services. Some of these references may contain affiliate links, where we earn a commission from recommending the product or service, at no additional cost to you.
9.5 You understand and agree that there are important risk factors that should be considered by you when deciding whether to purchase any product or service.
9.6 You recognise and agree that we have made no implications, warranties, promises, suggestions, projections, representations or guarantees whatsoever to you about future prospects or earnings, or that you will earn any money, with respect to your purchase from The Savvy Bookkeeper, and that we have not authorised any such projection, promise, or representation by others.
